Terms of service

Please read Terms of services carefully before placing an order.

3.1 General Conditions

  • We reserve the right to refuse service to anyone for any reason at any time.
  • You agree not to reproduce, duplicate, copy, sell, or exploit any part of our service without express written permission.
  • Prices for our products are subject to change without notice.

3.2 Orders & Payment

  • All orders are subject to acceptance and availability.
  • We accept [list payment methods: credit/debit card, COD, etc.].
  • By placing an order, you confirm that the information provided (shipping address, contact details) is accurate and complete.
  • We reserve the right to cancel any order due to stock unavailability, pricing errors, or suspected fraudulent activity, in which case a full refund will be issued.

3.3 Pricing & Currency

All prices are listed in AED  and are inclusive/exclusive of applicable taxes and duties, as noted at checkout.

3.4 Shipping & Delivery

Shipping timelines and costs are detailed in our Shipping Policy. We are not responsible for delays caused by customs, courier services, or circumstances beyond our control.

3.5 Returns & Refunds

All returns and refunds are governed by our Refund Policy.

3.6 User Conduct

You agree not to use our website for any unlawful purpose or in any way that could damage, disable, or impair the site's functionality.

3.7 Limitation of Liability

Vital Living shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website, including but not limited to shipping delays, product defects from suppliers, or third-party service issues.

3.10 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to conflict of law principles.

3.11 Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the website after changes constitutes acceptance of the revised Terms.